Who We Are
Our Vision
19M Ltd was founded on a simple belief: that people facing injustice in care settings, workplaces, and public systems should not have to fight alone.
We combine deep sector knowledge — over two decades in health and social care regulation — with a genuine, hands-on advocacy model that puts your outcome first.
We work alongside pro bono legal professionals, trade specialists, and regulatory experts to build strong, evidenced cases — whether you are facing unfair dismissal, a safeguarding investigation, a care funding dispute, or institutional discrimination.
Our advocacy model is built on three pillars: expertise in the care and regulatory sector, access to pro bono legal guidance, and an unwavering commitment to the people we represent. We do not offer generic advice. We understand the systems that affect your life, and we know how to challenge them.
Our Expertise
What makes 19M different:
- We combine specialist care sector knowledge with advocacy and pro bono legal partnership — a model designed for people who need real support, not just signposting.
- Our Directors have over 20 years’ experience in health and social care governance, CQC compliance, and regulatory process at the highest level.
- We are fast, accessible, and frank. Your first consultation is free, confidential, and without obligation.
- We work with you — preparing correspondence, attending meetings as your advocate, and building the strongest possible case at every stage.
Our Approach
Every Form of Injustice Has an Answer.
We cover the full spectrum of personal and professional injustice. If your rights have been ignored, our team knows how to respond. Below are the six core areas where 19M provides advocacy support.
What We Do
Employment & Workplace — Dismissal, disciplinary proceedings, whistleblowing, harassment, and settlement agreements, with specialist care sector knowledge.
Healthcare & Care Funding — Challenging NHS Continuing Healthcare decisions, preparing IRP appeals, and securing the care funding families deserve.
Safeguarding & Regulatory — Ensuring fair investigations through CQC complaints, DBS challenges, LADO processes, and NMC matters.
Data Rights & GDPR — Subject Access Requests, ICO complaints, and challenging unlawful data processing on your behalf.
Housing, Benefits & Public Services — Cutting through complexity to challenge benefit decisions, housing disputes, and Local Authority failures.
Equality & Human Rights — Building evidenced discrimination cases across all protected characteristics under the Equality Act 2010.
We work alongside pro bono legal partners to ensure every client receives structured, expert support — regardless of their means.
Your rights. Our fight.
How We Work
Our process is structured, transparent, and entirely focused on achieving the right outcome for you. We combine advocacy expertise with legal partnership to give you the strongest possible foundation at every stage of your case.
Step 01 Listen & Assess
Your first conversation with us is free and confidential. We listen — without judgment — to understand exactly what has happened, what evidence exists, and what outcome you need. We will be honest with you about the strength of your position and the options available.
Step 02 Build Your Case
We identify your legal rights, map the relevant legislation, and build a structured, evidenced position. Where your case requires qualified legal advice — for example in connection with a Settlement Agreement or Employment Tribunal claim — we connect you with our pro bono legal partners.
Step 03 Engage & Challenge
We draft correspondence, attend meetings alongside you, challenge unlawful decisions, and hold institutions accountable — from HR departments and disciplinary panels to NHS funding bodies and regulatory authorities. You will never face these meetings alone.
Step 04 Resolve & Protect
Whether through negotiated settlement, formal internal process, or escalation to the Employment Tribunal, ICO, CQC, or Ombudsman — we pursue the right outcome and ensure your future position is fully protected.
TAKE THE FIRST STEP
You Don’t Have to Face This Alone.
Whether you are at the very beginning of a dispute or deep in a process that feels unfair and overwhelming — reach out to 19M. Your first conversation is free, confidential, and without obligation. We will tell you honestly what we think, what your options are, and how we can help.